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  1. Members
  2. Renew Your Membership

Renew Your Membership

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Ready for another year of fun?  

Think back to all you’ve accomplished throughout your Girl Scout journey. You’ve helped your community, faced big challenges, discovered new passions, and made forever friends. So, what’s next? Anything you can dream up! There’s so much more to explore with your Girl Scout crew. Sign up for another year today and keep the excitement going. 

When you renew, please take a moment to update all household information.

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  • On our website, click on MyGS tab at the top of the navigational bar
  • Login to your MyGS account
  • Click on My Household on the left side
  • Select boxes next to the Girl Scouts and adults you are renewing
    • For volunteer(s), select the box next to the role you would like to renew
    • For Girl Scout(s), select the box next to the troop your Girl Scout is renewing into 
  • Click Add Renewal at the top right or bottom right of the page
  • Confirm the name, choose a membership year, and select your payment type
  • Click Save Details and select Review Cart
  • Check that you agree to the Girl Scout Promise & Law then select Add Payment Details
  • Enter payment details and click Submit
  • You will be redirected to a confirmation page when your payment is accepted (you will also receive a confirmation email)
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  • On our website, click on MyGS tab at the top of the navigational bar
  • Login to your MyGS account
  • Click on My Troop(s) and select the troop you are renewing
  • Select the check box by the Girl Scouts and adults renewing
    • Use Select All at the top to renew all members
  • Scroll to the top and click Renew
  • Choose a membership year and select the payment type
  • Click Next Participants and repeat for all renewing members
  • Select Review Cart and scroll to the bottom
  • Check that you agree to the Girl Scout Promise & Law
  • Choose Add Payment Details, enter payment info from the troop bank account card, and click Submit
  • You will be redirected to a confirmation page when your payment is accepted (you will also receive a confirmation email)
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Why isn’t my username working?
Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our Customer Care team.

Why am I not receiving the password reset emails?
The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct.

How do I reset my password when I no longer have access to the email address associated with my account?
Our Customer Care team can easily change your username/email address without requiring you to recreate your account. Contact us to get started.

Why can’t I see my family when I log in?
There are a couple of reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team to merge the two accounts into one.

Why can’t I see my troop(s) when I log in?
There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Contact us to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our Customer Care team can provide additional support.

*The Girl Scout membership year is October 1–September 30 and must be renewed annually.

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